4/5/18- Record of Proceedings-Board of Directors Work Session


Record of Proceedings

Jefferson County Communications Center Authority

Board of Directors

April 5, 2018, 9:00 am

433 S. Allison Pkwy, Lakewood, CO 80226



President Jon Greer (Arvada Fire) Present

Vice President Jeff Shrader (Jeffco Sheriff’s Office) Present

Secretary/Treasurer Daniel Brennan (Wheat Ridge PD) Present

Member Link Strate (Arvada PD) Present

Member Mike Weege (EFD) Present

Member Bill Kilpatrick (Golden PD) Present

Member Dan McCasky (Lakewood PD) Present

Member Don Lombardi (West Metro Fire) (Proxy Mark Krapf) Not Present

Other attendees:

Jeff Streeter-Executive Director

Kathryn Winn-Attorney with Collins, Cockrel and Cole

Nancy Weiss-Community Resource of Colorado

Amparo Garcia-Revolution Advisor

Brian Wilkerson-Revolution Advisor

Jodi Malpass-Operation Manager

Vicki Pickett-Operations Manager

Pat Purdy-IT Director WMFR

Gabrielle Rathfon-Jeffcom HR manager

Amanda Adams- Jeffcom Executive Assistant

III. PUBLIC COMMENT – (Limited to 3 minutes each)


MOTION: It was moved by Link Strate and seconded by Dan McCasky to approve the record of proceedings of the work session for the board of directors dated March 15, 2018.


A.   Executive Director Update – Executive Director Jeff Streeter

  • All agencies are on the floor. Thank you to the Jeffcom staff, Revolution Advisors, JCECA, West Metro IT staff, and our vendors.
  • Day 1 Golden: 911 calls (89) per day and non-emergency calls (138) per day
  • Dat 2 JCSO: 911 calls (183) per day and non-emergency calls (974) per day
  • Week one: 911 calls (202) per day and non-emergency calls (617) per day
  • Week two: 911 calls (360) per day and non-emergency calls (1159) per day
  • End of week two: 911 calls (529) per day and non-emergency calls (1482) per day
  • Week three: 911 calls (534) per day and non-emergency calls (1642) per day
  • We did have some bumps. CenturyLink 911 que alerting was not in place as promised for the first two weeks of cutovers. This has gone into place March 24th. We now only have 2 calls that were on hold for more than 30 seconds.
  • The teamwork has been great. They are there to work through problems and help each other out.
  • On the morning of Evergreen cut over we had a VM ware issue. Lumen took down the network for about 20 mins. The dispatchers did an outstanding job by adapting to the network being down for a short time.
  • We are addressing our schedule to staff at appropriate levels.
  • Training is continuing to give these dispatchers the cross training that they need. The supervisors will be helping to utilize an hour or two of time to help with this while they are on the floor. We have 15 or 16 in various levels of training at this time.
  • Current staffing: 121 FT employees, 90 are dispatchers, 18 supervisors, 11 are PT. Our goal is to have 118 dispatchers and 18 supervisors to be fully staffed on the floor.
  • Our next phase is change management. We are bringing 8 different agencies to work as one group. We will develop a strategy and bring that back to the board mid-May.
  • Press releases will be emailed to board members to keep them informed. It’s important to keep everyone updated on the successes that Jeffcom has had thus far.

B.    Legal Update – Mrs. Kathryn Winn

  • We are finishing up the last Member Service Agreements that are out there. We are transitioning to working more with normal legal and personnel matters.

C.    Program Management Report – Ms. Amparo Garcia, Revolution Advisors

  • Several of the issues brought up in the last meeting have been resolved.
  • The backup center is the next focus that we have. We’ve received radios and antennas. We are looking at electrical work that needs to be done in that building to accommodate the backup center.


A.     The board agreed to bring the board meeting to once a month. A resolution with a revised schedule will be brought to the next board meeting. It’s recommended to have the board meeting set for every 3rd Thursday of the month.

B.    JCECA will make a wire transfer to Jeffcom for the 1st quarter after receiving a report from HR.



MOTION: There being no further business to be presented it was moved by Dan Brennan and seconded by Mike Weege to adjourn the work session of the Jefferson County Communications Center Authority board of directors. The motion was voted upon and carried.

Meeting was adjourned at 9:26 am.

Recording Secretary: Amanda Adams- Executive Assistant

This meeting is open to the public.

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